Terms of Service

Terms of Service

Last updated: May 13, 2026

Welcome to Whoosh Energy. These Terms of Service (“Terms”) govern your use of our website, products, and services. By visiting our website or purchasing from us, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or purchase our products.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

By using this website, you confirm that you are at least the age of majority in your state or territory of residence, or that you are using this website with the involvement and consent of a parent or legal guardian.

You agree not to use our products or website for any unlawful or unauthorized purpose, and you agree not to violate any laws in your jurisdiction while using our website.

2. Products and Services

We make every effort to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, colors, or other content on the website will always be completely accurate, current, or error-free.

We reserve the right to modify or discontinue products at any time without notice.

All products are subject to availability, and we reserve the right to limit quantities purchased per person, household, or order.

3. Pricing and Billing

All prices listed on our website are shown in the applicable currency and are subject to change without notice.

We reserve the right to correct any pricing errors, inaccuracies, or omissions at any time, including after an order has been submitted.

You agree to provide current, complete, and accurate billing, shipping, and payment information for all purchases made through our website.

4. Orders

We reserve the right to refuse, limit, or cancel any order at our discretion. This may include orders that appear to be placed by resellers, distributors, or customers using incomplete, inaccurate, or suspicious information.

After you place an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order. We may cancel or limit orders before shipment if necessary.

The FTC advises that online sellers should make clear and accurate disclosures about transaction terms, and if a seller promises shipping times in ads or on-site, those commitments matter. If no shipping time is promised, FTC guidance says orders generally must ship within 30 days.

5. Shipping and Delivery

We aim to ship orders within the timeframes stated on our website. Delivery times are estimates and are not guaranteed unless explicitly stated.

Delays may occur due to carrier issues, supply chain disruptions, weather, holidays, or other events beyond our control.

You are responsible for providing the correct shipping address. We are not responsible for orders shipped to an incorrect address provided by the customer.

6. Subscriptions

If you purchase a subscription product, you agree that your subscription will automatically renew unless you cancel it before the next billing date.

By purchasing a subscription, you authorize us to charge your selected payment method on a recurring basis according to the subscription terms shown at checkout.

You may cancel, skip, or manage your subscription in accordance with the subscription options made available through your account or by contacting us.

If you offer auto-renewing subscriptions, the FTC expects clear disclosure of recurring terms and simple cancellation methods.

7. Returns and Refunds

Returns and refunds are governed by our Refund Policy. Please review that policy for full details on eligibility, timelines, and exclusions.

8. Product Use and Disclaimer

Our products are intended for personal use only and are not for resale unless expressly authorized by us.

You are responsible for reading all product labels, warnings, directions, and ingredient information before use.

Statements on this website have not been evaluated by the Food and Drug Administration unless otherwise stated. Our products are not intended to diagnose, treat, cure, or prevent any disease.

You should consult a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.

9. Accuracy of Information

We are not responsible if information on this website is not accurate, complete, or current. The material on this website is provided for general information only and should not be relied on as the sole basis for making decisions without consulting more complete or more timely sources.

We reserve the right to update, change, or remove website content at any time without obligation to update prior information.

10. Intellectual Property

All content on this website, including text, graphics, logos, images, branding, product names, and website design, is the property of Whoosh Energy or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any part of this website without our prior written permission.

11. Prohibited Uses

You may not use this website or its content:

• for any unlawful purpose
• to violate any laws or regulations
• to infringe upon our intellectual property rights or the rights of others
• to submit false or misleading information
• to upload malicious code or harmful software
• to spam, phish, scrape, crawl, or interfere with the website’s security or functionality

We may suspend or terminate access for violations of these Terms.

12. Third-Party Services and Links

Our website may include links to third-party websites, tools, or services. We are not responsible for the content, policies, or practices of any third-party websites or services.

Your use of third-party sites is at your own risk, and you should review their terms and policies before engaging with them.

13. Limitation of Liability

To the fullest extent permitted by law, Whoosh Energy and its owners, directors, employees, affiliates, agents, contractors, and service providers shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of our website or products.

Our total liability for any claim relating to a product or order shall not exceed the amount paid by you for that product or order.

Some states do not allow certain limitations of liability, so some of these limitations may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless Whoosh Energy and its affiliates, officers, employees, agents, and service providers from any claim, demand, liability, damage, or expense arising out of your breach of these Terms or your violation of any law or third-party right.

15. Termination

These Terms remain effective unless terminated by either you or us. You may stop using our website at any time.

We may terminate or suspend your access immediately, without notice, if we believe you have violated these Terms or applicable law.

16. Governing Law

These Terms and any separate agreements through which we provide products or services shall be governed by and interpreted in accordance with the laws applicable to your business jurisdiction, without regard to conflict of law principles.

Because governing-law and dispute provisions can vary in enforceability by state and business setup, Shopify advises merchants to create their own policies and consult legal counsel on how laws apply to them.

17. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our website. It is your responsibility to check this page periodically for changes.

Your continued use of the website following any changes means you accept those changes.

18. Contact Information

Questions about these Terms of Service should be sent to:

Whoosh Energy
Email: support@whooshenergy.com
Website: https://www.whooshenergy.com/